FAQ
What does pre-order mean?
What does pre-order mean?
A pre-order means the product is temporarily out of stock but can already be ordered. You'll find the expected delivery date on the product page. If it isn't listed, please get in touch with us.
What should I do if I received the wrong product?
What should I do if I received the wrong product?
Our apologies, that's not how it should be! Send us an email with your order number and a photo of the product you received, and we'll arrange a suitable solution as quickly as possible.
What should I do if my product is defective?
What should I do if my product is defective?
You get a 2-year manufacturer's warranty on all products. Send an email to info@techpunt.nl with your order number and as detailed a description of the defect as possible, and we'll get in touch with you right away to handle the rest.
Can I return my order if I don't like the product?
Can I return my order if I don't like the product?
Yes, you can return your order within 14 days of purchase without giving a reason. Register your return via info@techpunt.nl with your order number. On our Exchanges and Returns page you'll find the return form and all further steps.
What should I do if my order is delayed?
What should I do if my order is delayed?
First check your Track & Trace code, which you received by email on the day of shipping; there you'll see the current status of your package. If you don't see an update for a while or your package doesn't arrive, get in touch with us at info@techpunt.nl and we'll look into it for you right away.
Can I still change or cancel my order?
Can I still change or cancel my order?
You can do that as long as your order hasn't been shipped yet; contact us as soon as possible at info@techpunt.nl and we'll adjust it for you right away. If your package is already on its way, you can simply return it within 14 days of receiving it.
Smartly Chosen
TechPunt stands for affordable quality and smart technology for everyone. We offer a range of modern products that are practical, reliable, and stylish. That way, you bring innovation into your home without paying too much.
Order before 20:00, delivered tomorrow!
Rated more than satisfactory
Lowest prices in the Netherlands
What Customers Say
Our Team
Berend van den Brink
Co-founder, responsible for business sales across Europe and marketing. Keeps day-to-day operations on track.
Rico van den Brink
Co-founder, responsible for purchasing, finance and marketing. Makes sure our range stays sharply priced.
Ruben van de Streek
Head of customer service and returns, also active in paid ads. Has been with TechPunt for a long time and makes sure you get helped quickly.
Willianne v.d Ham
Responsible for customer service and marketing. Makes sure you get a quick reply and keeps TechPunt visible.
Colin Hoek
E-commerce staff member with a broad role. Ensures a smooth webshop, strong campaigns, and personal customer contact.
Pim van Lunsen
Head of Marketing, working at TechPunt for eight years now. Makes sure you never have to miss a deal or new product.
Tim Besselsen
Content creator for the online store. Creates the banners and product videos that bring the site and products to life.
Stijn van Wolfswinkel
Marketplace specialist. Manages the integrations with platforms like Bol and Amazon, so products are findable everywhere.
Martan Ceelen
Responsible for repairs in the returns department. Ensures products expertly get a second life.
Roy van Manen
Test all products in the returns department. Ensures that every return is checked carefully.
Matthias van Ginkel
Looks for solutions in the returns department. Makes sure every return gets a fitting answer.
Mats Schoenmakers
Packs orders and manages inventory in the warehouse. Makes sure every package leaves the door neatly wrapped.
Jelte Kieft
E-commerce employee with a versatile role. Responsible for the marketing of Wanbo and pitches in wherever needed.
Jarrick van de Kieft
Warehouse manager, responsible for logistics. Keeps track of incoming and outgoing packages.
