Zendure Home Batteries

Where to place a home battery: the best spot in and around your house

You install a home battery in a dry, cool and ventilated room outside your living space and outside your escape route, such as a shed, garage or utility room. The fire department calls the shed the most fire-safe spot, with the garage and the attic as alternatives. Below you'll read for each room what works, what you're better off avoiding and what a battery requires. Where is the best place to install a home battery? It's best to install a home battery in a separate room that's dry, cool and well ventilated and that can be reached from the outside. Which room suits you also depends on the model, because home batteries vary quite a bit in weight, housing and how they're connected. The Netherlands Institute for Public Safety (NIPV) advises against placing a home battery in living and occupied spaces, and recommends a room that emergency services can reach from the outside. In most homes that leaves you with four spots: the shed, the garage, the utility room and the attic. A battery of just over 20 kilos is easier to get up to the attic than a complete unit of around 80 kilos. Where may you install a home battery according to the fire department? According to the fire department, you may install a home battery in a cool, ventilated spot outside your escape route, on or against a non-combustible surface. The fire department has separate recommendations for fixed home batteries and for plug-in batteries, but the requirements for the location are largely the same: Escape route: don't place the battery in the hallway, on the landing or under the stairs, so smoke doesn't block your way out. Detector: hang a working smoke detector in the same room; for a battery the fire department also recommends a CO detector. Surface: mount the battery on or against a non-combustible surface, such as a brick wall or a non-combustible base plate. Clear space: keep the area around it clear, don't place anything on the battery and don't put it under furniture, near the heating or in direct sunlight. Accessibility: choose a spot that you and the emergency services can easily reach. Stability: avoid spots where the battery can get wet, tip over or where you're likely to bump into it. These requirements apply to every room covered below. If a spot fails on even one point, like a battery under the stairs, then look for another room, even if there's plenty of space. Installing a home battery per room in and around your house Installing a home battery works differently from room to room, because temperature, accessibility and the distance to your living space all vary. Below you'll find the rooms that are suitable in most homes and the rooms you're better off skipping. The attic gets its own explanation further on. Installing a home battery in the shed Placing a home battery in the shed is the most fire-safe choice, according to the fire department. A shed stands apart from your home, is often cool and well ventilated, and the fire department can reach it directly from outside. Do have an installer assess whether the power cable to the shed can handle the battery's output. A detached shed is usually unheated, so choose a model that can handle the winter temperature and mount a smoke detector there. Placing a home battery in the garage Placing a home battery in the garage is a good alternative if you don't have a shed. A garage isn't an occupied space and often has its own door to the outside. Put the battery in a spot where you won't bump into it with your car or bike. In an unheated garage, the winter temperature matters: according to the manufacturer, the Zendure SolarFlow Mix models and the Anker SOLIX Solarbank Max AC work down to -20 °C, but a Zendure battery only charges above 0 °C and first warms itself up with power in freezing conditions. Placing a home battery in the utility room Placing a home battery in the utility room or storage room is fine, as long as that space isn't your escape route. A utility room doesn't count as a living or occupied space and often has its own exterior door, which fits the NIPV advice for a space that's accessible from outside. If your only exit runs through the utility room, or the outlet is on the same circuit as the washing machine, choose a different spot or a different outlet. Can a home battery go in the meter cupboard? No, a home battery doesn't belong in the meter cupboard, because most meter cupboards are too small and are located near the front door. That spot therefore falls within your escape route, where the fire department advises against a battery. The meter cupboard does play a role: that's where the circuit the battery is connected to sits, and it's where, according to the fire department, you mark that there's a home battery in the house, along with the supplier's number. Why not put a home battery in the basement? Placing a home battery in the basement is not recommended, because according to the NIPV, flammable gases from a malfunction can actually build up in an enclosed space like a basement. A basement is also hard for emergency services to reach and often damp. That makes the basement unsuitable, even if the temperature stays stable there all year round. The same consideration applies to a crawl space. Why not put a home battery in the living room? A home battery in the living room or bedroom doesn't match the advice from the NIPV, which excludes living and occupied spaces. You spend most of your time in these rooms, including when you sleep, and a battery in a separate space gives you distance and time. The fire department also opts for a separate space like a shed or garage, rather than the spot where you sit every day. Can you place a home battery in the attic? Yes, you can place a home battery in the attic, as long as you take heat, weight and accessibility into account. The fire brigade mentions the attic as an alternative to a fixed home battery if you don't have a shed or garage. For a home battery with a plug, the fire brigade prefers the ground floor, because the battery is more easily accessible there. Heat is the first thing to consider. An attic under the roof heats up considerably in summer, while most models at TechPunt work up to 55 °C according to the manufacturers. An insulated and ventilated attic keeps the temperature more stable than an attic without insulation. Weight is the second point. A Zendure SolarFlow Mix unit weighs around 80 kilos and an Anker SOLIX Solarbank Max AC 63 kilos, without extra batteries yet. That unit has to go up the stairs and the attic floor has to carry the weight. A modular set, like the Zendure SolarFlow 800 Plus of just over 21 kilos with separate expansion batteries, you build up in the attic module by module. Finally, don't put the battery by the attic stairs, because those stairs are your escape route down, and here too hang a smoke detector in the same room. Place a home battery indoors or outdoors? In principle, you place a home battery indoors or in an enclosed outbuilding such as a shed or garage. There the battery stays dry, out of direct sunlight and at a more stable temperature, and those are exactly the points the fire brigade mentions for the location. Placing it outside is only possible with a model the manufacturer specifies for that. Zendure and Anker SOLIX call their models with an IP65 or IP66 housing suitable for indoors and for a sheltered spot outdoors, so even then you pick a spot out of the rain and direct sunlight. You can read what to watch out for with an outdoor setup in our guide on placing a home battery outside. Where do you place a home battery with a plug? According to the fire brigade, a home battery with a plug is best placed on the ground floor, in a space with a stable room temperature and close to a free, grounded outlet. With a plug and play home battery, the outlet therefore helps determine where it goes, because the fire brigade advises against an extension cord or power strip. Also check the circuit in the meter cupboard that the outlet is on. The fire brigade recommends no more than one home battery per circuit, and not a circuit you share with heavy appliances like the washing machine; a separate circuit is preferred. If the only suitable outlet is on a full circuit, pick another spot or have an installer set up a separate circuit. How far can a home battery be from the meter cupboard? A home battery can be placed away from the meter cupboard, as long as the power cable and the data signal bridge that distance. In practice, the cable length of your model and the range of your Wi-Fi determine how far you can go. For power, Anker SOLIX gives you the choice of AC cables of 5 and 15 metres with a Wieland plug and a 15-metre cable with a Schuko plug, so the Solarbank fits even with an earthed socket further away. A fixed connection on a dedicated circuit goes through an installer, who also assesses whether the cable to a shed or garage can handle the power. You'll find what you need for your setup in the home battery accessories. For control, the signal matters. A P1 meter on your smart meter, like the Zendure Smart Meter P1, sends your consumption wirelessly, so the battery knows when to charge or discharge. That's why you should check at the chosen spot whether your Wi-Fi is strong enough. Checklist for placing your home battery With this checklist for placing your home battery, you can check in a few minutes whether a spot is suitable: Space: a shed, garage, utility room or insulated attic — not a living room, bedroom, basement or crawl space. Escape route: not in the hallway, by the front door, on the landing or under the stairs. Surface: firm, level and non-combustible, and strong enough for the weight of the complete set. Climate: dry, ventilated, out of direct sunlight and within the manufacturer's temperature range. Detector: a working smoke detector in the same room. Power: an earthed socket without an extension cord, on a circuit free of heavy appliances. Signal: enough Wi-Fi coverage for the app and the P1 meter. Notification: a note in the meter cupboard and a heads-up to your insurer. If every point checks out, you've found a suitable spot for your home battery. If a spot fails on just one point, go back through the spaces above before choosing an alternative. Which model suits the spot for your home battery? Which model is the right fit depends on where your home battery goes, because every space has different requirements. An unheated garage or shed calls for a battery that can handle frost, an attic for a lightweight modular set you carry up module by module, and a spot far from the meter cupboard for a long connection cable and good Wi-Fi coverage. At TechPunt, you can compare all home batteries from Zendure and Anker SOLIX side by side, with an IP65 or IP66 housing, expansion batteries you build up module by module, and connection cables up to 15 metres. Once you've picked your model, we ship it from our own warehouse in Barneveld.

What is a home battery?

A home battery is a large rechargeable battery for your home that stores electricity so you can use it later. The power comes from your solar panels or from the grid, and the battery releases it again the moment you need it. What does a home battery in your house do? A home battery in your house shifts power from the moment it's available to the moment you use it. Solar panels generate most during the middle of the day, while you use the most power in the evening. Without storage, according to Milieu Centraal you use an average of around 30 percent of your solar power yourself and the rest goes to the grid. A home battery captures that surplus and delivers it back to your household later. The battery charges when more power comes in than your home needs and discharges when you use more than is being generated. When it's full, the surplus still goes to the grid. When it's empty, you simply draw power from your energy supplier again. This switching happens automatically, without you having to do anything. What components make up a home battery? A home battery consists of five components that together form one system: Battery modules: blocks of battery cells where the energy is stored, in most home batteries these are lithium iron phosphate cells, abbreviated LFP or LiFePO4. Battery management system (BMS): monitors the cells and keeps temperature, voltage and charge level within safe limits. Inverter: converts the direct current from the battery cells and solar panels into the alternating current of your power sockets, and vice versa. Energy meter: often a P1 meter on the smart meter in your meter cupboard, which measures how much power your home is using or feeding back at any given moment. Software: based on that measurement, it decides when the battery charges and discharges, and you usually control it through an app. Only when these components work together can the battery respond to your usage on its own. Want to know how a home battery works once all these components come together? We'll walk you through it step by step in a separate explainer. What do you use home energy storage for? You use home energy storage for three things: making the most of your own solar power later, saving cheap power from the grid, and keeping your devices running during a power outage. Which use matters most depends on your situation and on the model. 1. Store solar energy for the evening Storing solar energy for the evening is the best-known use of a home battery. The surplus your panels generate during the day gets used after sunset for cooking, lighting and the dishwasher. Without a battery, that surplus goes straight to the grid. 2. Storing cheap grid power in a home battery Storing cheap grid power in a home battery is possible if you have a dynamic energy contract. With such a contract, the electricity price changes by the hour, depending on the market price. The battery then charges during low-price hours and supplies power when it's expensive. You don't need solar panels for this. 3. Home battery as backup power during an outage A home battery as backup power during an outage only works with models that have a separate backup power output. If the grid goes down, such a battery switches over and the devices you connect to that output, like a freezer or your wifi router, keep working. A battery without such an output does not supply power to your home during an outage. What is a plug-in home battery? A plug-in home battery is a home battery that you connect to a power socket with a plug, without needing an installer. The battery supplies its power to your home installation via that circuit. A fixed home battery, on the other hand, is connected in the meter cupboard by an installer, usually on its own circuit. Plug-in systems are often modular: you start with one battery and expand later with extra modules. With the heavier models, you only get the full output with a separate circuit or a fixed connection installed by an electrician. Also keep an eye on what else is on the same circuit, because heavy appliances on that circuit can overload the wiring together with the battery. You can see which models are available in the overview of plug-in home batteries. What are the pros and cons of a home battery? The pros and cons of a home battery are closely balanced: you get more out of your own power, but you pay a hefty investment for it. Here they are at a glance. Benefits of a home battery The benefits of a home battery mainly come down to having more control over your own power: More of your own solar power: you use a larger share of what your panels generate yourself, instead of feeding it back to the grid. Less dependent on the grid: in the evening and at night your home partly runs on stored power. Respond to electricity prices: with a dynamic contract you charge during cheap hours and use power during expensive hours. Less feed-in: you supply less power to the grid, which matters now that many energy providers charge feed-in costs. Expandable: many systems are modular, so you can add capacity as your consumption grows. Power during outages: models with a backup power output keep important appliances running when the grid goes down. How much of those benefits you notice depends on how much electricity you generate, when you use it, and which energy contract you have. Downsides of a home battery The downsides of a home battery lie mainly in the costs and the limits of storage: High purchase price: a home battery is a hefty investment, and whether you'll earn it back isn't certain. Not self-sufficient: in summer you generate more than the battery can store, and in winter too little to fill it, so you'll still need a grid connection. Environmental impact: making a battery takes a lot of energy and raw materials. Placement: the battery needs a well-ventilated spot, away from walkways and escape routes. Wear: the storage capacity slowly decreases after many charge cycles. Whether the benefits outweigh the costs varies from household to household. You can read how to work that out for your own situation in the article about the payback time of a home battery. Why are more and more households choosing a home battery? More and more households are choosing a home battery, because fed-back solar power earns less than it used to. The net metering scheme ends on 1 January 2027. After that, for electricity you feed back you'll only get a payment from your energy supplier, and that's usually lower than what you pay for electricity from the grid. On top of that, many energy suppliers charge feed-in costs, which means feeding back can already cost you money. With a dynamic energy contract, the electricity price varies by the hour. A battery makes those differences useful. Plug-in models that you connect yourself have also made the step to a home battery smaller. Wondering if a home battery is right for you? Curious whether a home battery is right for you? It helps to see the models side by side. In the overview of all home batteries you'll find the home batteries TechPunt carries, and on every product page you can see how much storage and power a model offers. TechPunt sells plug-in home batteries from Zendure and Anker SOLIX and ships them from its own warehouse in Barneveld.

Home battery warranty: how are you protected if something breaks?

With the warranty on a home battery, you're protected in three ways in case of a defect: by the law, by the store and by the manufacturer. At TechPunt you get a 2-year warranty on every product, and Zendure and Anker SOLIX give a 10-year manufacturer's warranty on their home batteries. Below you'll read what each form covers, when your warranty expires and how to file a warranty claim. Which types of warranty apply to a home battery? Three types of warranty apply to a home battery alongside each other: the statutory warranty, the store warranty and the manufacturer's warranty. Each form has its own term and its own point of contact: Statutory warranty: your right to a product that does what you can reasonably expect from it under normal use. This warranty is free and you arrange it with the seller. TechPunt warranty: 2 years on every product you buy at TechPunt. This warranty covers technical defects, but not damage caused by the user or improper use. Manufacturer's warranty: a voluntary warranty from the brand, also called a factory warranty. Zendure and Anker SOLIX give 10 years on their home batteries. The three forms complement each other and do not replace one another. A warranty from the store or the manufacturer does not affect your statutory rights; that's also stated in TechPunt's terms and conditions. When the store warranty ends, your statutory rights and the manufacturer's warranty simply remain in place. How long is the manufacturer's warranty on a home battery? The manufacturer's warranty on a home battery is 10 years for the battery itself at both Zendure and Anker SOLIX. Shorter terms apply to accessories such as smart meters and cables. Both brands only grant this warranty if you bought the battery through an official channel or an authorized seller, and they ask for proof of purchase when you file a claim. So keep your invoice for as long as the manufacturer's warranty runs. Zendure warranty on the SolarFlow series Within the SolarFlow series, Zendure offers a 10-year warranty on, among others, the SolarFlow 800 Plus and 800 Pro, the 1600 AC+, the 2400 AC, AC+ and Pro, the 3000 Mix AC+, the 4000 Mix AC+ and the 4000 Mix Pro. The AB2000X, AB3000X and AB3000L expansion batteries are also covered by that 10-year term. The period starts on the purchase date shown on your invoice. If a condition conflicts with the consumer law in your country, then according to Zendure the law takes precedence. You can see which models we carry under the Zendure home batteries. Anker SOLIX warranty on the Solarbank Anker SOLIX gives a 10-year warranty on the Solarbank Max AC, the Solarbank Max and the Solarbank 4 E5000 Pro, and on the BP5000 and BP7000 expansion batteries. At Anker, the term starts on the day of delivery. Anker explicitly describes the warranty as an addition to your statutory rights, which therefore aren't limited by it. You'll find the current range at the Anker SOLIX Solarbanks. Warranty on accessories for your home battery On accessories for your home battery, manufacturers give a shorter warranty than on the battery itself. Anker SOLIX gives 24 months on the Smart Meter Gen 2, the P1 Meter and the Smart Plug, and 60 months on the Backup Auto-Switch. In its warranty terms, Zendure states 1 year for the accessories of the SolarFlow series. Within the first 2 years, any accessory you buy from TechPunt is also covered by TechPunt's warranty. After that, for a standalone accessory, check the term in the manufacturer's terms. How long does the statutory warranty on a home battery last? In the Netherlands, the statutory warranty on a home battery runs for as long as you can expect the battery to work under normal use, and in Belgium it's 2 years from delivery. In both countries the seller is your point of contact, not the manufacturer. TechPunt delivers to the Netherlands and Belgium, so below you'll find your rights for each country. Statutory warranty in the Netherlands The statutory warranty in the Netherlands has no fixed term: a product has to last as long as you can reasonably expect. What's reasonable depends on things like the product, the price and what the manufacturer promises about its lifespan. So a seller can't dismiss a valid complaint by arguing that the warranty expired after 2 years. If a defect appears within one year of delivery, the law assumes it was already there at delivery; the seller then has to prove otherwise. Report a defect within 2 months of discovering it and you're in time. If repair or replacement isn't possible, you're entitled to a price reduction or, in the case of a defect that isn't minor, to cancellation of the purchase. Statutory warranty in Belgium The statutory warranty in Belgium is 2 years from delivery. For purchases made from 1 June 2022 onwards, there's a presumption throughout that entire period that a defect already existed at delivery, which means the seller has to prove otherwise. During a repair or replacement, the warranty period is suspended. The 10-year manufacturer's warranty comes on top of that as an extra. Is capacity loss covered by a home battery's warranty? Normal capacity loss isn't covered by a home battery's warranty, because every lithium battery holds less energy over time. Anker SOLIX excludes gradual capacity loss as long as it stays within the values from the technical specifications. Zendure lists normal wear as an exclusion and specifies for the Mix series that the battery still has 70 percent of its original capacity after 10,000 charge cycles. If the capacity declines much faster than the manufacturer specifies, there may indeed be a defect. Record what you notice, for example with screenshots from your battery's app, and report it to the seller. You can read how fast a battery normally wears out and what you can do about it yourself in our blog on the lifespan of a home battery. When does the warranty on a home battery lapse? The warranty on a home battery lapses if the damage is caused by use that deviates from the manual or by an external cause. Zendure and Anker SOLIX exclude the following situations, among others, in their terms: Zendure's charging rule: the warranty on the cells lapses if you don't fully charge the battery within 30 days of receiving it and then at least every three months after that. Zendure recommends doing the first full charge within 7 days. Opening or modifying: opening the housing yourself or having the product modified by someone other than the manufacturer or an authorized service partner. Wrong accessories: using chargers, cables, or parts that aren't original or don't fit your battery. External causes: lightning strikes, power surges, flooding, a fall, or temperatures outside the specifications. Unclear origin: a removed or illegible serial number, no proof of purchase, or a purchase from a seller not authorized by the brand. Scratches and dents that don't affect performance are also excluded from the manufacturer's warranty. These exclusions are part of the voluntary manufacturer's warranty; your statutory rights remain in place, although those don't cover damage you cause yourself either. TechPunt's warranty likewise doesn't cover user damage or improper use. How do you claim warranty on a home battery? You claim warranty on a home battery at the store where you bought it, because that store is always the point of contact for your legal rights. Did you buy the battery at TechPunt? Then email info@techpunt.nl with your order number and as detailed a description of the defect as possible. Add photos or a video and note the serial number, because the manufacturers ask for that too when you file a claim. For a home battery, TechPunt first contacts the supplier and then gives you a timeframe for repair or replacement based on that. Most repairs are done on site; sometimes the battery has to be sent in. Because the handling goes through the supplier, this can take longer than with a small product. If the product is defective, TechPunt covers the return costs and you'll get a return label. You can also submit a claim under the manufacturer's warranty directly with the brand. Zendure accepts claims through the dealer or through its own support, Anker SOLIX via support@ankersolix.com. Keep your order number, proof of purchase, serial number and images of the defect on hand. Does the warranty also apply to an expansion battery? The warranty also applies to an expansion battery, with its own term per battery. With Anker SOLIX, the warranty on a BP5000 or BP7000 starts on the delivery date of that module, with Zendure on the purchase date on the invoice. If you buy an extra battery a year after your base unit, the warranty on that battery will also expire a year later. Do pay attention to the combination you make. Zendure, for example, indicates that the AB3000L only works with the SolarFlow 2400 AC+ and 2400 Pro, and the AB3000X only with the SolarFlow 2400 AC. Use outside the manufacturer's guidelines is not covered by the warranty, so check compatibility before you expand. Buying a home battery with manufacturer's warranty at TechPunt A home battery with manufacturer's warranty comes with 2 years of store warranty when you buy it at TechPunt, in addition to the 10-year manufacturer's warranty from Zendure or Anker SOLIX. You'll find all models among our home batteries, which we ship from our own warehouse in Barneveld. Within our warranty, we arrange contact with the supplier in case of a defect. Not sure which warranty conditions apply to your battery? Ask our customer service your question by phone, email or WhatsApp.